Service calls can be scary for a variety of reasons. They can be expensive. They can disrupt your operation. They can be late. Even worse, they may not even be open depending on the time of your refrigeration outage.
Through organizations like the Commercial Food Equipment Service Association (CFESA) and other dedicated entities, general contractors and refrigeration installation companies will often come together to figure out ways to maximize the impact and profitability of their businesses. They take pride in what they do, and we should know, because that's the way we started here at RDT.
Sooner or later, almost all foodservice equipment will need to be serviced. A service technician’s top priority is to keep businesses up and running while limiting equipment downtime as much as possible. When it comes to servicing commercial refrigeration equipment, the goal is still the same.