--- title: The Relationship Between Refrigeration Redundancy and Service description: A backup compressor system means service availability and times won't really matter, and withbuilt in redundancies, a chef, manager, and/or engineer can perform a changeover while waiting for a service technician to show up. image: https://solutions.rdtonline.com/hubfs/eco-cool_fb_2019-1.png --- [![RDT](https://solutions.rdtonline.com/hs-fs/hubfs/RDT%202020%20Logo%20Files/RDT%20Vertical%20Logo%20Blue.png?width=72&height=95&name=RDT%20Vertical%20Logo%20Blue.png "RDT")](https://www.rdtonline.com/) - [Products](https://www.rdtonline.com/products) - [EcoCool](https://www.rdtonline.com/products/eco-cool) - [EcoSmart](https://www.rdtonline.com/products/ecosmart/) - [MultiRak](https://www.rdtonline.com/products/multirak/) - [PremierPak](https://www.rdtonline.com/products/premierpak) - [FlowPak](https://www.rdtonline.com/products/flowpak/) - [Resources](https://www.rdtonline.com/resources) - [Training & Resources](https://www.rdtonline.com/training-resources) - [K-12 Refrigeration Resources](https://www.rdtonline.com/k-12-refrigeration-resources) - [Frequently Asked Questions (FAQ)](https://www.rdtonline.com/frequently-asked-questions) - [Literature](https://www.rdtonline.com/resources) - [Warranty Information](https://www.rdtonline.com/warranty) - [Food Waste Solutions](https://www.rdtonline.com/food-waste) - [Energy Saving Solutions](https://www.rdtonline.com/energy-savings) - [Video](https://www.rdtonline.com/resources#video) - About - [Careers](https://www.rdtonline.com/careers) - [Team](https://www.rdtonline.com/team) - [Blog](https://solutions.rdtonline.com/blog) - [Contact](https://www.rdtonline.com/contact-us) - [Find a Rep](https://www.rdtonline.com/find-a-rep) - [A2L](https://www.rdtonline.com/a2l-transition-resources) --- 1 min read [refrigeration](https://solutions.rdtonline.com/blog/topic/refrigeration), [commercial refrigeration](https://solutions.rdtonline.com/blog/topic/commercial-refrigeration), [Walk-Ins](https://solutions.rdtonline.com/blog/topic/walk-ins), [EcoCool](https://solutions.rdtonline.com/blog/topic/ecocool), [redundancy](https://solutions.rdtonline.com/blog/topic/redundancy), [service technician](https://solutions.rdtonline.com/blog/topic/service-technician) --- # The Relationship Between Refrigeration Redundancy and Service 8 Aug, 2018 SHARE - - - [mailto:?subject=Check%20out%20https://solutions.rdtonline.com/blog/relationship-between-refrigeration-redundancy-and-service&body=Check%20out%20https://solutions.rdtonline.com/blog/relationship-between-refrigeration-redundancy-and-service&media=https://f.hubspotusercontent10.net/hubfs/2461914/eco-cool_fb_2019-1.png](mailto:?subject=Check%20out%20https://solutions.rdtonline.com/blog/relationship-between-refrigeration-redundancy-and-service&body=Check%20out%20https://solutions.rdtonline.com/blog/relationship-between-refrigeration-redundancy-and-service&media=https://f.hubspotusercontent10.net/hubfs/2461914/eco-cool_fb_2019-1.png) - - ![eco-cool\_fb\_2019-1](https://solutions.rdtonline.com/hs-fs/hubfs/eco-cool_fb_2019-1.png?width=801&name=eco-cool_fb_2019-1.png) Service calls can be scary for a variety of reasons. They can be expensive. They can disrupt your operation. They can be late. Even worse, they may not even be open depending on the time of your refrigeration outage. In a best-case scenario, if a compressor goes down, an operator will call a service technician to come out and fix the problem. In the meantime, and depending on how long it will take for service to arrive and bring the compressor back online, staff will likely have to move food to another location. In summer months when refrigeration service companies are at their busiest, it can often take 24 hours or longer to bring a walk-in back into service. This can obviously result in huge volume of wasted food ingredients if operators don't dedicate time and labor to saving them. ## The other alternative is to build [redundancy](https://solutions.rdtonline.com/blog/why-redundancy-for-commercial-refrigeration-is-important) into a commercial refrigeration system. With a backup compressor system, service times and availability won't leave operators feeling helpless when a compressor goes down. A chef, manager, and/or engineer can perform a changeover while waiting for a service technician to show up, without sacrificing food or interrupting the flow of the operation. ### The [Eco-Cool](https://solutions.rdtonline.com/blog/how-eco-cool-impacts-a-fine-dining-steakhouse-in-detroit) commercial refrigeration system is what can make this redundancy happen. The Eco-Cool offers an [automatic changeover system](https://solutions.rdtonline.com/blog/benefits-of-automatic-changeover-systems) that will automatically switch to a redundant, standby compressor whenever the primary compressor is not operational. Not only will operations enjoy backup refrigerator and freezer capabilities with Eco-Cool, they will also experience energy savings of up to 50 percent. Even better, operations will use less copper piping and refrigerant during the installation because of the efficiencies built into the system. #### Would you like to learn more about the benefits of a redundant commercial refrigeration system while simultaneously lowering your energy bill by as much as half? Check out this [award-winning video](https://solutions.rdtonline.com/watch-the-eco-cool-video) detailing the main benefits of the Eco-Cool system.  [![rdt eco-cool video](https://no-cache.hubspot.com/cta/default/2461914/f83e12a7-f2de-42b6-8129-bfcd6446b02f.png)](https://cta-redirect.hubspot.com/cta/redirect/2461914/f83e12a7-f2de-42b6-8129-bfcd6446b02f)   ## RELATED BLOGS [![ foodservice equipment service technician ](https://solutions.rdtonline.com/hs-fs/hubfs/Stock%20images/Mechanic%20with%20wrenches%20in%20pocket%20at%20the%20repair%20garage.jpeg?width=500&name=Mechanic%20with%20wrenches%20in%20pocket%20at%20the%20repair%20garage.jpeg)](https://solutions.rdtonline.com/blog/servicing-commercial-refrigeration-equipment-just-got-smarter-eco-smart) [refrigeration,](https://solutions.rdtonline.com/blog/topic/refrigeration) [commercial refrigeration,](https://solutions.rdtonline.com/blog/topic/commercial-refrigeration) [EcoSmart,](https://solutions.rdtonline.com/blog/topic/ecosmart) #### [Servicing Commercial Refrigeration Equipment Just Got Smarter](https://solutions.rdtonline.com/blog/servicing-commercial-refrigeration-equipment-just-got-smarter-eco-smart) Sooner or later, almost all foodservice equipment will need to be serviced. A service technician’s top priority is to ke... [Read More](https://solutions.rdtonline.com/blog/servicing-commercial-refrigeration-equipment-just-got-smarter-eco-smart) [![ A school foodservice worker in an apron steps into a stainless walk-in cooler early in the morning, checking shelved trays of product, with refrigeration equipment out of focus in the background. ](https://solutions.rdtonline.com/hs-fs/hubfs/What%20to%20Check%20Before%20School%20Refrigeration%20Comes%20Back%20Online.png?width=500&name=What%20to%20Check%20Before%20School%20Refrigeration%20Comes%20Back%20Online.png)](https://solutions.rdtonline.com/blog/what-to-check-before-school-refrigeration-comes-back-online) [school,](https://solutions.rdtonline.com/blog/topic/school) [k-12](https://solutions.rdtonline.com/blog/topic/k-12) #### [What to Check Before School Refrigeration Comes Back Online](https://solutions.rdtonline.com/blog/what-to-check-before-school-refrigeration-comes-back-online) Two or three weeks before students return, a nutrition director walks the kitchen and listens. One walk-in is pulling do... [Read More](https://solutions.rdtonline.com/blog/what-to-check-before-school-refrigeration-comes-back-online) [![ Why Engineering Makes the Refrigeration Rack ](https://solutions.rdtonline.com/hs-fs/hubfs/Why%20Engineering%20Makes%20the%20Refrigeration%20Rack.png?width=500&name=Why%20Engineering%20Makes%20the%20Refrigeration%20Rack.png)](https://solutions.rdtonline.com/blog/engineering-makes-the-refrigeration-rack) [refrigeration,](https://solutions.rdtonline.com/blog/topic/refrigeration) [commercial refrigeration](https://solutions.rdtonline.com/blog/topic/commercial-refrigeration) #### [Why Engineering Makes the Refrigeration Rack](https://solutions.rdtonline.com/blog/engineering-makes-the-refrigeration-rack) People make the products. They're the reason we have innovation, great customer service, specialization, and all the oth... [Read More](https://solutions.rdtonline.com/blog/engineering-makes-the-refrigeration-rack) **CONTACT US** Refrigeration Design Technologies P.O. Box 622. Waxahachie, TX 75168 1808 FM Road 66. Waxahachie, TX 75167 Phone: (972) 937-3215 Toll-Free: (800) 736-9518 email: [info@rdtonline.com](mailto:info@rdtonline.com) **CONNECT WITH US** [Privacy Policy](https://solutions.rdtonline.com/blog/relationship-between-refrigeration-redundancy-and-service#a) [Company Profile](https://www.rdtonline.com/about-rdt) ![RDT Logo Horizontal Dark Blue-1](https://solutions.rdtonline.com/hs-fs/hubfs/RDT%202020%20Logo%20Files/RDT%20Logo%20Horizontal%20Dark%20Blue-1.png?width=250&height=84&name=RDT%20Logo%20Horizontal%20Dark%20Blue-1.png) ![FCSI-Logo-125X58](https://solutions.rdtonline.com/hs-fs/hubfs/Rdt_Oct2016/FCSI-Logo-125X58.png?width=175&height=81&name=FCSI-Logo-125X58.png)   © Copyright 2026 Refrigeration Design Technologies, Inc. - All Rights Reserved.